![]() ![]() They made the request to the hospital to end its ties with Accretive during the last week of May, Fairview spokesman Ryan Davenport said Friday.įairview Health Services’ own board in late May declined to renew Eustis’ five-year contract, which expires at the end of July. Swanson’s investigators said they unearthed patient complaints about Accretive’s bill collecting practices while investigating the stolen data.įairview’s CEO Mark Eustis and chief financial officer Dan Fromm serve on Maple Grove Hospital’s board of directors. The move by Maple Grove Hospital was the latest twist in a saga that began in July 2011 when someone broke into the car of an Accretive employee in Minneapolis and stole a laptop computer containing medical records for 23,000 Fairview and North Memorial patients.Īccretive, a bill collection service based in Chicago, had been hired by the two health systems to perform certain services, including bill collecting, but also to look at how to improve quality and reduce the cost of care at Fairview. “North Memorial is still under contract with Accretive and continues to evaluate the relationship,” North Memorial spokeswoman Wendy Jerde said Friday. North Memorial declined to comment on specific issues relating to Accretive because of the ongoing attorney general’s investigation. The North Memorial probe has not been completed, and a look at Maple Grove Hospital’s relationship with Accretive will be added to that investigation, Wogsland said. “Very frankly, we continue to go back and forth trying to get the data we need, but it’s been like pulling teeth,” he said. The attorney general’s office issued a civil investigative demand for information, similar to a subpoena, against North Memorial on April 4, because it has not gotten as much cooperation from North Memorial as it did from Fairview, Wogsland said. The attorney general’s office still is investigating Robbinsdale-based North Memorial’s relationship with Accretive, Ben Wogsland, Swanson’s spokesman, said Friday. The decision was made out of respect for the partnership with Fairview,” Krippner said.įairview declined Friday to explain why it asked Maple Grove to end its relationship with Accretive.Īccretive has strongly disputed the allegations, saying in May that it follows industry standards for talking to patients about money they owe for health services. 28 and was using Accretive software that helps assess whether a patient might have or be eligible for insurance coverage, Maple Grove Hospital spokeswoman Jennifer Krippner said.Įven though Fairview has a minority share of the hospital, “ending that relationship at the request of Fairview was not a difficult decision for the leadership of Maple Grove Hospital. Maple Grove Hospital was added to Accretive’s contract with North Memorial on Dec. North Memorial owns 75 percent of Maple Grove Hospital and handles its business management, while Fairview has 25 percent, the health systems said. Maple Grove Hospital said Friday, June 22, that it ended its relationship with Accretive on June 1, after it was requested to do so by Fairview. If an organization has a 5-point deduction the link will take you to the organization’s webpage where they provide important information about the transgender services they provide.A Twin Cities hospital jointly owned by Fairview Health Services and North Memorial Medical Center has cut its business ties to Accretive Health, the bill-collecting service under state investigation for allegedly violating patient privacy and using unsavory bill-collecting tactics. If an organization received a 25-point deduction that link will take you to our webpage explaining the rationale for the deduction. If an organization has a point deduction for this criteria, please click on the “Important Transgender Services Information” link in the scorecard header for more information. For a full description of this criteria and the difference between the 5 and 25 point deductions, see the Responsible Citizenship Criteria webpage. Facilities may have 25 points deducted if they have a large-scale official or public anti-LGBTQ blemish on their recent records. Healthcare organizations can have 5 points deducted from their score if they have certain policies in place that may lead to discriminatory treatment that is in conflict with their non-discrimination policy. The Responsible Citizenship Criteria focuses on known activities that undermine LGBTQ equality or patient care.
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